frequently asked questions
Here are some of the recurring questions that I will answer here:
What is your illustration process like?
My process varies somewhat depending on the format, the subject and the purpose of the work. Predominantly, once I get all the information I need to start a project, I sketch it in light pencil to get the general composition. Then I use a base of watercolor, colored pencil, pastels and finally graphite pencils to give dimension and detail. That is a process I really enjoy.
If the project requires digital illustration, I also start with a sketch. Then I scan it and work with it on Illustrator and Photoshop. In both cases, I always define a color palette to help me set the tone and vibrance of the illustration.
What is the final format I will get?
- For editorial projects: print-ready high resolution pdf file.
- For comercial illustrations: non-editable high resolution psd and jpeg files.
- For private commissions: a high quality original watercolor or mixed media painting.
Any other formats, including low resolution versions of the artwork, can be discussed beforehand and arranged.
How many corrections or adjustments do you do?
I normally set out to make not more than three corrections for each project. Generally, I intend to have a good communication with the client so that I can fully understand their needs and desires.
What materials or equipment do you use?
- For originals: Hot and Cold-pressed acid-free watercolor and mixed media paper, various sizes and brands including Canson, Fabriano, Arches and Guarro.
- For prints: Hahnemühle German Etching, 285gsm.
- Graphite pencils: Staedtler Mars Lumograph black 100B, generally 2B, Staedtler Tradition 100, 2B and 2H.
- Color pencils: Faber Castell 36 Classic Color Pencils, Watercolor pencil Art Grip Aquarelle.
- Watercolors: Kuretake Gansai Tambi Watercolor Palette.
- Soft pastels: Talens Rembrandt Soft Pastels.
- Markers: Copic.
- Brush pens: Kuretake Sumi Brush Pen.
- Other: Uni Pin Drawing Pens, FineTec Pearl Watercolors.
- PVC-free erasers.
- Mixing palette.
- Brushes: I inherited some of my grandmother's painting brushes but I also acquired some Da Vinci Maestro brushes.
- Camera: Canon PowerShot SX10.
- Printer & Scanner: Epson Stylus TX235W.
Why do you have so many movie-related projects?
Cinema is a big part of my life, as well as art. I grew up watching classic films more than anything else and I developed a passion for it. Throughout the years, I read many books on films, directors and actors mainly from Hollywood's Golden Era. In addition to my own cinema blog, I have also written professionally for a Spanish blog called Blog de cine and have participated in radio, discussing the era of McCarthyism in films and Trumbo (2015, Jay Roach). As you can see, my love for cinema knows no boundaries and it subsequently affected my work and personal projects.
Which is the payment method?
I usually accept Paypal and bank transfers. Once the estimate is validated, I ask for half of it upfront and the rest to be payed when the original file is delivered.
Where and how can I buy your illustrations?
You can buy my illustrations in various formats:
- Prints Online Shop
- Etsy Store (coming soon)
How does your return policy work?
In the event of, I will refund:
- Defective item.
- Shipping error.
14 Days Returns: If for any of the previous reasons you're not happy with your purchase and wish to return it, just contact me at firstname.lastname@example.org within 14 days of its delivery and ship the work back to me in its original condition and packaging.
Custom orders and commissions cannot be returned at this time.
Terms: Buyers are responsible for all return shipping costs. In order to receive a full refund, the work must be returned and received in its original condition, in its original packaging. If the item is not returned in its original condition, any loss in value will be deducted from the refund.
Once the work is checked back, you will receive a full refund or a replacement of the work (you will be asked which you prefer).
How does the does pricing and shipping work?
All prices of the shop are VAT included and in euros. Shipping prices include packaging and handling.
All orders are usually processed within 2 to 3 working days. I use Spain's post office for local orders and Shipping companies for international orders. Keep in mind that most times some delivery times may vary due to customs services.
Estimated timings –without including customs processing in each country– are:
- Spain: 2 to 3 working days
- Europe: 2 to 3 working days
- United States and Canada: 4 to 5 working days
- South America, Australia, Japan or China: 5 to 6 working days
If you have any concerns on your shipment, please let me know!
All orders ship flat, and are packaged in acid-free, protective cello sleeves, cardboard backing and sturdy rigid mailers. There is no additional shipping charge for purchasing more than one item. If your item is a gift let me know at checkout and I’ll be happy to include a complimentary hand-written note with the text provided.
Care Instructions for Prints
Once you receive the work, keep in mind that prints are created and packaged using acid-free, archival materials. As with all artwork, direct sunlight should be avoided to protect the work from fading. When handling the work, try to hold it by the edges of paper to minimize any transfer of oil from your fingers.